Managing referrals shouldn’t mean chasing faxes or waiting weeks for consult notes.
HealthHelper’s Referral Helper streamlines the entire process - from building packets to scheduling appointments and closing the loop - so your patients get faster access, care stays coordinated in your network, and your staff gets time back.
Referrals are vital but time-consuming. We make them effortless.
Faster specialist access
improving care and patient experience
Keep referrals in-network
retaining revenue for your network
Close the loop automatically
providing total visibility
save staff time
and cost
on referral coordination staff
How it Works
HealthHelper coordinates referrals end-to-end through automation and human follow-up
Referral placed in EHR
Packet automatically assembled with visit notes and documentation
Insurance eligibility and authorization checked
Best-fit specialist matched and appointment booked
Consult note captured and loop closed in EHR
Configurable based on your clinic’s setup and goals
What you Get
Full-service referral management
that delivers speed and accuracy
Referral packet creation and auth checks
Specialist matching and scheduling
Patient communication and tracking
Frequently Asked Questions
Which referrals do you cover?
We can manage all referrals or focus on a targeted subset based on your needs - such as specific specialties, payers, or contract priorities.
How do you track referrals?
Referrals are tracked through direct EHR integrations, allowing us to monitor status. We update referrals in the EHR.
Do you schedule follow-up appointments?
Yes. We handle scheduling with specialists or other providers, following your established rules and preferred workflows.
Which specialists do you coordinate with?
We’ll work with you to establish a preferred specialist network, but we can coordinate with any external specialist as needed to ensure timely care and loop closure.
Do you close the loop on referrals?
Yes. We ensure that consult notes, reports, and updates are received and documented back in your EHR so care continuity is maintained.
Can you support prior authorization for referrals?
Yes. We can include authorization processing as part of the referral workflow to eliminate back-and-forth between staff and payers.

