Care New England and Integra Achieve Remarkable Improvements with AI-Powered Care Gap Closure Services from HealthHelper

At HealthHelper, we believe that healthcare providers should spend their time delivering care—not chasing administrative tasks, managing fragmented workflows, or struggling to keep up with complex payer contracts. Our mission is simple: to take the work off providers’ plates so they can focus on their patients.

To dive deeper into HealthHelper’s journey, the challenges we’re solving, and what’s ahead, I sat down with Jake Kahane, Co-Founder & Chief Product Officer. We talked about what inspired him to start HealthHelper, the role AI plays in scaling care coordination, and his vision for the future of provider workflows.

From automating care gap closure to orchestrating complex workflows across healthcare networks, HealthHelper has built the infrastructure that allows providers to do more with less. Here’s what Jake had to say about how we got here—and where we’re headed next.

1. What inspired you to start HealthHelper?

The idea for HealthHelper really started with a simple observation: In population health, there’s no shortage of data—but providers struggle to turn that data into action. Health systems and medical groups have dashboards, reports, and lists of patients who need care, but actually operationalizing interventions—getting patients scheduled, closing care gaps, and ensuring follow-through—was a major challenge.

Over the years, I have learned a lot about patient engagement, care navigation, and what actually works to activate patients in their healthcare. It became clear that the place where this mattered most was primary care and preventive medicine—where the right intervention at the right time can prevent complications and improve long-term outcomes.

I wasn’t sure we were going to start a business, but I’ve always subscribed to the belief that when you have an idea, you just keep taking small steps forward and reassess along the way. The more we dug into the concept, the clearer it became that primary care providers were drowning in work. And when we started talking to them, practice managers, and staff, their reaction was the same: this would be a huge help.

That’s what keeps driving us today. We continue to hear from our clients that we’re making a real difference—offloading administrative burden, improving patient engagement, and ultimately helping practices succeed in both value-based and fee-for-service care.

2. What’s the biggest problem HealthHelper is solving today?

The biggest challenge we’re solving is simple: helping practices get more done with limited resources. Whether it’s a high-performing practice trying to scale or a group struggling to improve quality scores, the core issue remains the same—there’s too much work and not enough time or staff to handle it all effectively and efficiently.

We hear this all the time: “We’re doing fine now, but as we grow, we know this isn’t a scalable approach.” Even top-performing practices run into this. They’re doing well, but everything still feels manual, fragmented, and inefficient—and they know they can’t just keep working harder forever. And with constantly changing rules, payer demands, and operational complexities, it’s impossible to keep up without burning out.

The reality is, health systems, FQHCs, and medical groups know they need to close care gaps, improve coding accuracy, and meet quality targets—but they simply don’t have the bandwidth to do it efficiently. Staff are stretched thin, payer contracts keep evolving, and existing technology isn’t built to fit seamlessly into their workflows.

To make things even more challenging, hiring more people isn’t always the answer. Human capital is expensive, and many organizations can’t afford to throw money at the problem just to end up right back where they started. And when staff leave, it creates an even worse situation—disrupting workflows and setting them further back.

That’s where we come in. HealthHelper eliminates these barriers. We bring the right mix of technology, automation, and people to help practices actually get this work done—without adding to their burden.

From a product perspective, we’ve built a reliable, future-proof solution that not only helps practices scale—but also protects them when they need to contract. Whether they’re expanding or facing staffing shortages, they can rely on HealthHelper to provide stability, efficiency, and sustained performance—no matter what comes next.

3. HealthHelper is expanding its capabilities beyond closing care gaps. What’s next?

We’ve got some big product enhancements coming this year that we’re really excited about. I can’t share all the details just yet, but what I can say is that our clients keep asking us the same question: ‘What other workflows can HealthHelper help us scale?’

The reality is, healthcare has no shortage of inefficiencies and operational challenges. But solving them isn’t just about building technology—it’s about earning the trust of provider organizations to take these problems off their plate. That’s exactly what we’re doing.

Moving forward, HealthHelper will orchestrate and augment more of their workflows. We’ll be rolling out new solutions that allow practices and networks to quickly spin up tech-enabled workflows that scale, orchestrate, and hardwire best practices for specific patient populations. But this isn’t just technology, this includes the nimble service augmentation that actually gets the work done.

One of the biggest pain points we’re tackling is the constant changes in and impressive complexity of having to deal with a multitude of payer contracts. Every time a contract changes, practices aren’t in a position to completely overhaul their workflows for that payer’s patients. But with HealthHelper, they don’t have to. We combine technology and coordination resources to make those adjustments seamless.

Instead of spending weeks on planning, staffing, and change management, practices and networks can turn to HealthHelper to activate high-value workflows that drive performance improvements—without having to change their own workflow, without having to worry about tech integrations, and without adding more administrative burden. We orchestrate the workflow…and we execute the work.

4. What role do AI and automation play in HealthHelper’s future?

It’s an exciting time to be in care navigation—moreso than ever before, AI is allowing us to do more with fewer resources. But let’s be clear: AI isn’t here to replace providers or care teams—it’s here to amplify their impact.

At HealthHelper, we’re AI-enabling our care coordinators so that most of the patient engagement and care coordination can run on autopilot, while our team steps in when human judgment, creativity, and problem-solving are needed. Many patients want to know that there is a human there to help. HealthHelper clients learn quickly that in fact there are so many gaps and inefficiencies in healthcare that still require a real person to connect the dots, and that’s where the AI-plus-human approach becomes so powerful.

That’s also why we’re skeptical of companies claiming AI can do it all. Healthcare is complex. Data is messy. Systems don’t always talk to each other. We’ve seen firsthand that you still need people in the loop to ensure nothing falls through the cracks. That’s why our focus is on AI working alongside humans both to scale adoption of coordinator best practices and to actually take work off our clients’  plates—end to end.

5. Where do you see HealthHelper in five years?

When I think about where HealthHelper will be in five years, I think about the brand we’re building. Right now, we’re known as a trusted partner for primary care providers—an extension of their team that actually helps them get work done. That trust is everything, and it’s what sets us apart.

Five years from now, HealthHelper will still be that trusted partner—but our impact will go far beyond care gap closure. We’ll be known for orchestrating and augmenting all types of provider workflows—helping practices and health systems run more efficiently, scale operations, and do more with less.

We’ve already proven that we can seamlessly integrate into primary care teams and take work off their plates. That foundation gives us the ability to expand—taking on more administrative and operational burdens so that providers can focus on patient care. And as we grow, we’ll continue leveraging AI and automation to make our solutions even more effective and efficient.

Ultimately, I see HealthHelper becoming a critical infrastructure piece for primary care, health systems, and the networks that support them. We’ll be the go-to partner for healthcare organizations that want to scale highly effective provider workflows—powered by smart automation and deep healthcare expertise.

That’s where we’re headed, and I couldn’t be more excited about what’s next.

I didn’t start my career thinking I’d build a company. I became a primary care physician to help people—to care for patients and make a real difference in my community. My days were full but meaningful—managing medications, seeing patients back-to-back, addressing urgent issues, and keeping the practice running smoothly.

But over time, something shifted.

Increasingly, my clinical responsibilities weren’t the only thing demanding my attention. I was handed chase lists—long lists of tasks tied to closing care gaps and meeting payer performance metrics. These lists weren’t just overwhelming—they were riddled with inaccuracies and existed completely outside of my primary systems and workflows. I’d review the lists, often feeling frustrated. I knew my team and I had already discussed many of these preventive screenings and follow-ups with our patients. So why were they still appearing?

Oh yeah…patients have lives outside of my clinic, they get busy and forget. So what am I supposed to do about this? I didn’t have the staff, tools, or time to systematically tackle this extra workload.

Some of my colleagues were using ad-hoc methods. One provider handed out bright pink slips to patients reminding them to schedule their mammograms, while others made verbal reminders to “come back in six months” for a diabetes follow-up. My team and I took to making phone calls when we had a spare moment (which were few and far between). It was inconsistent, inefficient, and often ineffective.

The challenge wasn’t just closing care gaps. It was that meeting these payer requirements directly impacted our ability to succeed as a practice—yet no one had a scalable, effective way to manage it.

I knew there had to be a better way.

The Turning Point

That’s why I founded HealthHelper.

I wanted to create a solution that took the work off providers’ plates—so they could focus on their patients, not on the endless administrative tasks required to perform well on payer contracts. I wanted to offer something that gave providers relief—the confidence that their practice could meet performance goals without compromising patient care. AND, it had to make it easy for patients, otherwise, it wouldn’t move the needle.

HealthHelper was built to solve exactly this problem.

We take on the work providers don’t have time for:

• We close care gaps by identifying patients overdue for preventive services and actually scheduling their care for them.

• We help you perform better on payer contracts by managing the operational lift of care coordination and patient engagement.

• We become your performance partner, ensuring you meet key performance measures while reducing staff burden.

The Impact We Strive For

Today, HealthHelper works with providers and health systems to make sure no care gap goes unaddressed. Our team handles the administrative complexity, allowing care teams to focus on what they do best.

We’re not just a technology platform or service; we’re a true partner in performance.

To my fellow providers: I see you. I know how hard you’re working. HealthHelper exists to ensure you can keep doing what you love—caring for patients—while we take care of the rest.

Let’s make healthcare better, together.

When we engage with a prospect, almost every individual within a healthcare organization, regardless of title, is a stakeholder. Many vendors lose sight of this fact and focus only on a narrow set of individuals based on their job descriptions. We don’t. We take a broader perspective, recognizing how our solutions impact various roles across the organization. For example, here’s a foundation on how we think about what we do and how it affects them:

Close Gaps in Care

CEO - You want the best for your patients and your employees while you continue to grow. Our tech-enabled services deliver concierge-focused patient engagement services. This not only enhances patient satisfaction and retention, but it also allows your clinical providers to focus on delivering care that truly makes a difference, enabling them to work at the top of their license. Providers who feel supported and have the tools they need are less likely to experience burnout or leave, fostering a stable and high-functioning clinical team.

CFO - You’re focused on the bottom line and want to ensure that partnering with HealthHelper generates a positive return on investment. Our solution drives clinical and financial success by enabling providers to concentrate on delivering care that meets the organization’s quality metrics and payer contract requirements. For multi-specialty groups, our proactive patient engagement reduces network leakage and retains patients within your system, enhancing patient loyalty and ensuring revenue capture. Across our customer base, we consistently deliver a 5X+ ROI by reducing administrative burden, retaining care, and improving outcomes.

Care Providers - You became a provider to practice medicine, not to spend your days making follow-up calls or chasing down patients. Our solution is designed to offload administrative tasks, so you can focus on delivering excellent care. We take on the burden of reaching out to patients, scheduling needed services, and ensuring they’re up-to-date on preventive and chronic care. This means fewer distractions and more time for meaningful patient interactions. Reclaim your time and focus on the work that inspired you to become a provider in the first place.

Practice Managers - Your role is to keep both your practice and your team running smoothly. Our services enable you to maximize productivity without burning out your staff. By offloading patient outreach and scheduling responsibilities to us, your practice team can prioritize higher-value tasks that keep the practice operating efficiently and effectively. You’ll notice the impact not just in workflow, but in team satisfaction and patient experience.

Risk-Bearing Entities - Whether you’re a health plan, ACO, MSO, or pay-vider, your mission is to deliver higher quality care at a lower cost. Achieving this requires closing care gaps that impact quality metrics, star ratings, and drive downstream costs. Yet, with practices already overwhelmed, it’s crucial to implement solutions that reduce, rather than add to, their workload. Our approach relieves your practices by taking on care coordination tasks and focusing on the outcomes you’re measured against. The result? Better quality scores, enhanced patient outcomes, and a stronger financial performance.

Lastly, but definitely not least, the patient. The whole reason all of us have a job. The reason we wake up every day and do what we do. When everyone in the healthcare ecosystem understands their role as a stakeholder and consistently delivers, the patient is the ultimate stakeholder and beneficiary. When they know where they need to be, when they need to be there, and why—and follow through—everyone wins. They reap the reward of happy providers, happy care providers, thought-leading CEOs, CFOs, and clinical leaders within any healthcare organization. THE PATIENT is why you succeed. THE PATIENT is why HealthHelper exists.

It’s time we look at the whole picture. Eliminate the tunnel vision, and provide solutions that benefit all stakeholders.

Partnership Augments Practice Staff Capacity, Reduces Workload, and Improves Multi-Payer Alignment Through Remote Care Gap Closing Services

HealthHelper, a provider of AI-assisted healthcare practice support services, is excited to announce a strategic partnership with TriValley Primary Care. This collaboration aims to improve multi-payer alignment and contract performance through efficient care gap-closing and direct scheduling services.

TriValley Primary Care, a high-performing medical group in the Greater Philadelphia market, chose HealthHelper to remotely support their population health specialist operations. This partnership will enable TriValley Primary Care's existing team members to provide top-of-license care and focus on day-to-day practice operations.

"HealthHelper's remote staff augmentation and technology-forward approach allow us to be more proactive in supporting our patients, while freeing our rockstar team to work at the top of their license," said Dr. Hal Cohan, Family Medicine Physician and Chairman at TriValley Primary Care.

HealthHelper and TriValley Primary Care now offer convenient concierge scheduling services, making it easier for patients to access the care they need and reducing common barriers to optimal care.

Mary Beth Turner, Lead Practice Administrator at TriValley Primary Care, shared, "Our patients love HealthHelper's direct scheduling. It enhances our patient experience and helps us close critical care gaps and risk coding gaps, which is essential for our contract performance."

This partnership marks HealthHelper’s entry into the Greater Philadelphia market. The solution was implemented in just four weeks.

Josh Kahane, CEO of HealthHelper, expressed his enthusiasm, "We’re delighted to enter the Philadelphia market with TriValley Primary Care as our partner. In just a few weeks, we’ve already seen positive impacts on patient care and practice staff workload. It’s a testament to the fantastic team at TriValley Primary Care and our adaptable solution."

HealthHelper and TriValley Primary Care are committed to improving patient care and streamlining practice operations. We look forward to continuing our collaboration and exploring new opportunities to support the evolving needs of patients and healthcare professionals.

About TriValley Primary Care

TriValley Primary Care is the premier primary care medical group practice with several community-oriented medical offices serving southeastern Pennsylvania’s Bux-Mont region. TriValley Primary Care’s many well-regarded primary care physicians and nurse practitioners are committed to providing quality medical care to the community, and meeting their patients’ medical needs. For more information, visit trivalleypc.com

About HealthHelper

HealthHelper's AI-enabled service helps primary care providers optimize revenue and reduce costs in both fee-for-service & value-based-care arrangements. Through proactive panel management and care gap closure services, we improve patient experiences while offloading staff of tedious but important work. Our AI-enabled service engages patients and actually schedules them across the care continuum to close care gaps. Our offerings improve provider contract performance, retain healthcare services in-network, and create staff cost efficiencies that drive tangible return on investment. For more information, visit healthhelper.co

Customers can marry Arcadia’s industry-leading data platform with HealthHelper’s care gap service to improve network performance, alleviate work-load, and drive patient retention

HealthHelper today announced a partnership with Arcadia, a leading data platform for healthcare, that introduces an intelligent appointment scheduling and gap closure solution to value-based care organizations. HealthHelper’s solution is uniquely designed to enhance provider network performance through a deep understanding of payer contracts and provider performance, coupled with concierge appointment scheduling capabilities.

HealthHelper’s technology-enabled service offering supplements Arcadia’s existing care management capabilities to enhance overall practice performance and support the highest standards of care. The turnkey solution for health systems and provider networks optimizes contract performance, retains patients within preferred networks, and effectively controls costs while reducing the workloads of physicians and their staff.

Arcadia’s sophisticated analytics and actionable insights combined with HealthHelper’s AI-enabled appointment scheduling service can off-load gap closure worklists that previously required practice staff time and effort, helping to alleviate administrative burden.

"Across the country primary care providers like me are drowning in work,” said Dr. Josh Kahane, CEO of HealthHelper and practicing Primary Care Physician. “The combined capabilities of Arcadia and HealthHelper can ease the workload burden on providers and care teams while improving practice performance, care quality, and patient loyalty.”

At the heart of this innovation is the ability to leverage valuable insights sourced from Arcadia’s data platform to drive measurable contract performance improvements. This includes the deployment of HealthHelper’s concierge AI-enabled scheduling assistants who directly close care and coding gaps by scheduling patient appointments across the care continuum. This meticulous approach streamlines practice workflows and patient clinical care journeys, and elevates the quality and consumer experience of care delivery.

Arcadia customers who rely on high-quality data within the company’s industry-leading data platform can increase the value of that asset by feeding insights into HealthHelper's state-of-the-art AI patient engagement and scheduling capabilities. Organizations using HealthHelper’s solution have realized an incremental 5x return on investment (ROI) and a 95% in-network care retention rate, highlighting the potential of this partnership to transform healthcare delivery.

The collaboration introduces enhanced capabilities for Arcadia customers to improve panel management, patient engagement, and patient retention— and underscores Arcadia’s commitment to building a robust ecosystem of partners that help achieve value-based care outcomes.

"Arcadia’s partnership with HealthHelper provides another resource to empower our healthcare customers to deliver high-quality, cost-effective care,” said Michael Meucci, President and CEO of Arcadia. "Marrying HealthHelper's complementary service with Arcadia's powerful data platform bolsters our commitment to providing seamless access to enablement offerings that increase the value our customers extract from their data."

To learn more about this partnership, please contact your Account Executive at Arcadia or HealthHelper.

About Arcadia

Arcadia transforms data into powerful insights and actions that accelerate healthcare transformation. Our data platform, analytics tools, and services are used by the nation’s leading healthcare providers and payers to make informed decisions, improve patient outcomes, and optimize operations. We’re on a mission to create a unified fabric for health and dedicated to happier, healthier days for all. For more information, visit  arcadia.io.

About HealthHelper

HealthHelper's AI-enabled service helps primary care providers optimize revenue and reduce costs in both fee-for-service & value-based-care arrangements. Through proactive panel management and care gap closure services, we improve patient experiences while offloading staff of tedious but important work. Our AI-enabled service engages patients and actually schedules them across the care continuum to close care gaps. Our offerings improve provider contract performance, retain healthcare services in-network, and create staff cost efficiencies that drive tangible return on investment. For more information, visit healthhelper.co

Press Release

Care coordination involves organizing patient care activities, sharing information among all practitioners involved in a patient's care, and helping patients navigate the healthcare system to receive recommended healthcare services. This process aims to achieve safer and more effective outcomes by ensuring patient needs and preferences are known and communicated on time to the right individuals, thus ensuring effective and high-quality care.

While some health organizations and practices have long implemented care coordination, others are just beginning to explore its potential. Recognizing its significant benefits for patients, staff, and the organization's bottom line is important, especially as the US healthcare system moves toward value-based payments.

What is Care Coordination’s Main Goal?

The main goal of care coordination is to meet patients' needs and preferences in delivering high-quality, high-value healthcare. Coordinated care is achieved through broad approaches that improve healthcare delivery and specific care coordination activities:

• Broad Approaches: Teamwork, care navigation, care management, medication management, health information technology, and patient-centered medical homes.

• Specific Activities: Establishing accountability, scheduling appointments, communicating knowledge, aiding transitions of care, assessing patient needs, creating proactive care plans, and monitoring and follow-up.

Why Is Care Coordination Important?

Care Coordination is critical for ensuring comprehensive, cohesive, and efficient patient care. It reduces the risk of errors, improves health outcomes, and avoids duplication of services. Effective Care Coordination is especially beneficial for patients with chronic conditions or complex healthcare needs, leading to integrated, personalized healthcare experiences and higher patient satisfaction.

When Does Care Need to Be Coordinated?

According to Centers for Medicare & Medicaid Services, There are several different points of contact in which care might need to be coordinated. That can include:

• Following up after an emergency hospital visit.

• Care between a patient's primary care provider and multiple specialists for a chronic health condition.

• A temporary stay in a skilled nursing facility.

• Healthcare providers coordinating with social services to help a patient with social determinants of health, such as housing, transportation or food.

Implementing Care Coordination with HealthHelper:

HealthHelper plays a crucial role in implementing Care Coordination. By leveraging technology and personalized patient care, HealthHelper facilitates seamless communication among healthcare providers and supports efficient appointment scheduling and patient care plan management. HealthHelper's analytics capabilities enable proactive response to patient needs, ensuring patient-centered, efficient, and high-quality healthcare services.

Embrace effective Care Coordination in your healthcare practice with HealthHelper. Contact us today to explore how our innovative solutions can enhance your care delivery and patient satisfaction.

Connect with HealthHelper and take the first step towards streamlined and patient-centered healthcare.

Improving performance on HEDIS measures is a vital objective for any healthcare practice. These measures play a significant role in determining reimbursements and reflect the quality of patient care provided. One effective way to boost these scores is by closing patient care gaps.

HealthHelper focuses on the closure of care gaps to enhance HEDIS scores. Our approach combines advanced technology with personalized patient care coordination, ensuring that healthcare providers can efficiently identify and address gaps in patient care… without creating extra work for practice staff.

Understanding the Impact of Care Gaps and Closing Patient Care Gaps

Care gaps represent missed opportunities in preventive care, chronic disease management, or health screenings. These care gaps can lead to deteriorating patient health and increased costs in the long run. By identifying and addressing these gaps, practices not only improve patient outcomes but also demonstrate adherence to quality standards, which are crucial for performing well on HEDIS metrics.

HealthHelper’s Strategy for Closing Patient Care Gaps

Our solution involves a comprehensive 5 key approach:

Data-Driven Identification: We leverage data analytics to identify care gaps within the patient population. This includes utilizing EHR data, population health tool reports (e.g. Arcadia, Epic Healthy Planet, DignifiHealth, etc.), and predictive modeling to target areas that need attention.

Patient Outreach and Engagement: We understand that patient engagement is key. Our methods involve personalized communication and scheduling strategies that are tailored to each patient’s preferences, increasing the likelihood of them completing necessary treatments or screenings.

Continuous Learning and Adaptation: We analyze outcomes and refine our strategies based on data, ensuring that our methods are always aligned with the best practices and most effective approaches.

Collaborative Care Coordination: Working closely with healthcare providers, we ensure seamless integration of our strategies into existing workflows, emphasizing the importance of a team-based approach in healthcare.

Case Study: Improving HEDIS Measures by 10% - 30% with HealthHelper

HealthHelper recently helped a primary care group improve their HEDIS Measures by 10% - 30%. More importantly, the improvements in HEDIS quality metrics were significant and included both process and outcome measures. The practice experienced the following improvements from partnering with HealthHelper:

• Breast cancer screening rates increased from 72 to 82 percent

• Blood pressure control (<140/90 mm Hg) rates rose from 61 to 81 percent

• Diabetic blood pressure control (<140/90 mm Hg) rates improved from 69 to 85 percent

• A1C control (< 9%) improved from 66 to 79 percent

• Attributed patients with visits increased from 64 to 72 percent

The Benefits of Partnering with HealthHelper

By choosing HealthHelper, practices can expect:

• Improved HEDIS scores due to effective care gap closure.

• Enhanced patient outcomes and satisfaction.

• Streamlined administrative processes, freeing up resources for direct patient care.

• An increase in overall healthcare quality and efficiency.

• Participation in shared savings due to better spend reduction and quality performance.

Improving HEDIS scores through the closure of care gaps is a strategic approach that benefits both healthcare providers and patients. HealthHelper’s dedicated team, innovative technology, and patient-centered approach make it an ideal partner for practices aiming to enhance their healthcare delivery and achieve better outcomes.

Ready to Improve Your HEDIS Scores and Elevate Your Practice?

Connect with HealthHelper to learn more about our strategies for closing care gaps and improving HEDIS scores. Let’s work together towards a healthier future.

At HealthHelper, we recognize the evolving dynamics of healthcare, particularly highlighted by a JAMA Internal Medicine study on the impact of telehealth on overworked physicians.

”Primary care physicians (PCPs) spend the most time on the EHR of any specialty. While more time on the EHR is associated with some better preventive care outcomes. Those gains may come at a cost, as physician time spent on the EHR, particularly after hours, is associated with emotional exhaustion and higher rates of burnout. Understanding what factors shape PCPs’ use of EHRs and contribute to varying EHR time is a critical goal for both health systems and policy makers navigating how to deliver high quality care without overburdening the clinical workforce”.

Physicians faced longer hours, both during and after patient care, with EHR documentation jumping from 6.35 to 8.18 hours and a noticeable increase in patient communication. These findings underscore the importance of refining healthcare systems, advocating for balanced, team-based workflows to mitigate EHR burden and sustain physician well-being in this telehealth-integrated era.

The healthcare world is constantly changing, and EHRs are a significant part of this evolution. However, these records are putting immense pressure on primary care physicians, impacting patient care. The Study by JAMA Internal Medicine brings the issue to light.

The EHR Challenge:

HealthHelper recognizes the growing workload for primary care physicians due to EHRs. The study indicates that these doctors spend more time on EHRs than any other medical specialty which, while sometimes leading to better care, also results in stress and burnout. Especially after extended working hours.

Impact on Patient Care:

The extended hours spent on EHRs means less time for actual patient care. Physicians have gone from 6.35 to 8.18 hours, and this can be translated into: doing other tasks while talking to patients and therefore, less quality on actual patient care. We need to find a better balance in the healthcare system, where doctors can focus more on their patients and less on administrative work.

Telehealth's Role:

Adding telehealth to the mix has changed things even more. While it's a great tool, it's also created new challenges for doctors, especially in balancing their work and personal life. We need to think about how to make healthcare systems better to support doctors in this new world.

Primary Care in Crisis:

Primary care is facing tough times. There's a lot of burnout among staff, and it's hard to find and keep good people. The study says that doctors would need to work almost 27 hours a day to give patients the care they need. This includes seeing patients and doing other tasks like managing care and coordinating treatments. The heavy workload and not-so-great pay make it hard for primary care to attract and keep staff, which could lower the quality of patient care.

Our Solution?

At HealthHelper, we are committed to improve access to primary care for all. We offer solutions that directly aim to the recognition of challenge of provider burnout, especially due to time-consuming tasks. We are dedicated to streamlining these duties by alleviating the burden of healthcare providers and improving patient outcomes.

Our approach focuses on offloading tasks from primary care providers and staff to make their workdays shorter and less overwhelming.

By automating and simplifying processes, HealthHelper enables physicians to concentrate more on direct patient care. In short, our end goal is to help offload time-consuming complicated work so so physicians can provide higher-value care to their patients, and so patients are properly supported in receiving their recommended preventive care.

In the face of these challenges, HealthHelper stands as a solution. Our technology is designed to alleviate the burden on healthcare providers, ensuring more direct patient care and less administrative strain.

Embrace a sustainable healthcare practice with HealthHelper. Book a demo today and explore how we can help you achieve efficient, patient-centered healthcare.

🔗 Connect with HealthHelper now and take the first step towards a better healthcare experience.