As states roll out Rural Health Transformation Program (RHTP) funding, FQHCs are facing a practical question: What AI technology can we implement that will deliver measurable value for our health center while qualifying for RHTP funding?

HealthHelper offers a suite of AI-powered solutions that align with RHTP priorities by improving patient access, strengthening care coordination, and supporting sustainable care transformation.

Key Takeaways

• Five purpose-built AI modules cover access, chronic disease outreach, care gap closure, post-discharge follow-up, and referral coordination.

• Modules priced on usage and value creation, not a flat license fee.

• No new hardware, EHR overhaul, or lengthy IT project is required to get started.

• Each module generates structured outcomes data suited to RHTP goals.

  
  

Call Helper

An AI voice agent that expands patient access.

Call Helper answers overflow, after-hours, and unanswered calls, resolves routine scheduling and administrative requests, and routes more complex needs to the appropriate staff member or queue. It increases call capacity while reducing call center and front-desk workload, all without adding headcount.

Visit Helper

Proactive, data-driven outreach that improves care plan adherence and patient access.

Visit Helper identifies patients who are due or overdue for care, engages them through text messages and phone calls, and schedules appointments directly within your existing workflow. It’s designed for panel management, preventive care, and chronic disease follow-up.

Care Gap Helper

Improves quality performance through care coordination and care gap closure.

Care Gap Helper combines EHR, payer, and quality data to identify and prioritize patients who are overdue for screenings, lab work, immunizations, and chronic disease management. It then coordinates the appointments and services needed to close those gaps, helping organizations improve quality metrics and value-based care performance.

Transitions Helper

Reduces avoidable readmissions and supports Transitional Care Management (TCM) revenue capture.

Transitions Helper ingests hospital and emergency department discharge data, prioritizes patient outreach, schedules timely follow-up appointments, and screens patients for additional needs following a care transition.

Referral Helper

Closes referral loops and improves access to specialty care.

Referral Helper tracks outbound referrals from the time an order or authorization is placed, verifies whether specialty appointments are scheduled, helps patients overcome scheduling barriers, and ensures completed consult notes and results make their way back to the primary care practice.

Why It Matters for RHTP Applications

These solutions, supported through RHTP funding, present a unique opportunity to fund sustainable health center transformation. FQHCs can start with the one or two modules that align most closely with their state’s highest-priority RHTP initiatives, then expand over time as funding grows and outcomes data demonstrates success.

Frequently Asked Questions

How long does it take to launch a module?

Most FQHCs can begin engaging patients or routing calls within a few weeks of onboarding.

Do we need to replace our EHR or phone system?

No. HealthHelper is designed to work alongside existing systems rather than replace them.

Can we start with just one module?

Yes. Most FQHCs start with the module tied to their most urgent operational or funding priority and add others over time.